Return & Refund Policy

Please contact our customer service team via email (info@chronotoys.com) prior to your return. You will need to obtain a RMA number and include it with your returning package in order for us to process it smoothly. 

All unopened and unused merchandise can be returned within 14 days upon receiving. We are not responsible for any return shipping postage. All returns will be inspected and may be subjected to 20% restocking fee which you will be informed via email for any reason.

ALL SALES PURCHASED IN-STORE LOCATION ARE FINAL. NO REFUNDS OR EXCHANGE.